Frequently Asked Questions

Q. Are you a licenced company?
A. Yes. We are licenced by Oxford City Council.

Q. Is your service available day and night?
A. Yes. We operate 24 hours 7 days a week, all through the year.

Q. Are your prices fixed?
A. No. The prices are based on the meter. We can offer a fixed price for a journey if this is agreed upon before the start of the journey.

Q. We have childen travelling with us, can you provide child/infant seats?
A. Please inform us of this at the time of booking.

Q. Can I smoke in the car?
A. No. We operate a strict no smoking policy in all our vehicles.

Q. How do I find my driver at the airport?
A. Our driver will wait in the arrival hall with your name card usually by the airport information desk.